FAQ
Why Choose HomeFresh?
HomeFresh is the only tiffin service that offers a unique, rotating menu every week. On Wednesdays and Fridays, we introduce special dishes such as Mexican, Continental, Egyptian cuisine, and fancy Indian delights like Chole Bhature—giving you a break from the usual dal and sabzi. We use fresh ingredients daily and introduce new recipes every month, so you'll never get bored with our food!
What Are the Benefits of Choosing HomeFresh?
If you're looking for a budget-friendly way to enjoy healthy, homemade meals, HomeFresh is the perfect choice! We prioritize:
✔ Fresh, high-quality ingredients
✔ Minimal oil, no heavy spices
✔ Authentic, home-cooked flavors that remind you of mom’s cooking
Can I Customize My Tiffin Order?
Yes! We understand that standard meal packages might not always fit your needs. You can contact us via WhatsApp (bottom right icon) or through our "Contact Us" page, and we'll do our best to accommodate your preferences—whether it's adjusting portion sizes, adding or removing rice/roti, or any other request.
Do You Offer Custom Subscriptions?
Yes! We currently offer weekly and monthly tiffin subscriptions, and you can contact us for custom plans such as biweekly deliveries or additional portions.
Where All Do You Offer Delivery Services?
We currently deliver to the following areas:
- Mississauga
- Brampton
- Toronto
- Etobicoke
- North York
- East York
- Concord
- Woodbridge
- Malton
- Scarborough
We recommend checking your postal code on your product page to see if we deliver to your area. If you’re nearby but not yet covered, stay tuned—we’re always expanding our delivery locations!
Do You Offer Vegetarian Tiffin Options?
Yes! Our menu is 100% pure vegetarian. If you have any specific dietary preferences, feel free to reach out, and we’ll do our best to accommodate your needs.
How Do I Track my Delivery?
Delivery times vary depending on your postal code. You can check your delivery window at the product page.
Whenever your tiffin is out for delivery — whether part of a daily, weekly, or monthly package — you'll receive a tracking link via SMS so you can follow it in real time.
Once your tiffin has been delivered, you'll also receive a confirmation message letting you know it has arrived.
Can I Pause or Cancel my Meal Plan?
Yes! If you need to pause, skip, or cancel your meal plan, simply contact us at least 24 hours in advance so we can adjust your schedule accordingly.
Do You Offer Catering Services?
Yes! We provide customized catering for small events, office lunches, and family gatherings. Contact us to discuss your catering needs!
Do You Offer Gluten-Free or Other Allergen-Free Options?
Yes, we do offer gluten-free meals! We do our best to accommodate dietary needs, including nut-free and spice-free options. However, please notify us in advance if you have any severe allergies.
What Types of Tiffins Do You Offer?
HomeFresh offers a carefully curated selection of high-quality tiffins in three sizes:
- Solo Package – A light, convenient meal option
- Everyday Package – Perfectly balanced for both lunch and dinner
- Generous Package – A hearty, satisfying choice for lunch and dinner
Each tiffin is designed to keep your meals fresh and flavorful while catering to different portion sizes and dietary needs.